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Admin Experience

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Give non-admins permission to manage shifts

Add a new permission for managing shifts that can be added inside a custom role. This enables teammates other than full Workspace admins to manage shifts.

Manage plugins for teammates

Admins can manage which plugins will appear for users on their right hand side panel.
over 2 years ago in Admin Experience 1 Backlog

Auto Provisioning of Office 365 Channels

I am not sure the technical feasibility of doing something like this, but I would like to be able to auto-provision new users' Office 365 channels. Currently we have an SCIM bridge to Entra which adds the team member, but the user then has to manu...
4 months ago in Admin Experience 0 Backlog

Pull Avatar/Image from Google profile so that it populates the Profile Photo in Front

Save time on set up.
8 months ago in Admin Experience 0 Backlog

Google Worskspace Teammate Template Support

Ability for Google Workspace IdP to use Front's teammate templates in managing provisioning of users
4 months ago in Admin Experience 0 Backlog

Export rules to CSV

Provide an overview off all rules when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
over 1 year ago in Admin Experience 2 Backlog

Use teammate groups to share Views

Share a View with a teammate Group, and pin it to their sidebar. This allows teammates to work from a shared backlog of conversations from certain inboxes and/or certain tags. This is quicker than manually selecting a list of teammates, and also m...
almost 4 years ago in Object/resource management / Teammate Groups 0 Backlog

Export tags to CSV

Provide an overview off all tags when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
about 2 years ago in Admin Experience 0 Backlog

All individual inboxes appear in analytics

Currently, when a teammate adds an individual inbox, they can choose whether it will appear in company analytics or not. This can be update one-by-one, but this is tedious and error-prone and still allows the setting to be changed later by the use...
almost 3 years ago in Admins can lock teammate-level settings 0 Backlog

Streamline management of teammate custom fields in table

Show and edit custom fields directly in teammates table without having to navigate into each user.
5 months ago in Custom fields 0 Backlog