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Rule actions

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Merge conversations rule action

No description provided
almost 4 years ago in Rule actions 0 Backlog

Send to spam rule action

No description provided
almost 4 years ago in Rule actions 0 Backlog

Send as a new conversation rule action

Instead of replying in the same thread, it can sometimes be beneficial to send it as a new conversation
about 4 years ago in "Create new conversation" actions 0 Backlog

"Snooze conversation" rule action

Ability to snooze a conversation from rules.
about 4 years ago in Missing core rule actions 8 Backlog

Forward conversation using a message template in rules

The "Forward conversation" action cannot use message template. It would be very helpful to support it.
over 4 years ago in "Create new conversation" actions 0 Backlog

Select channel when replying or forwarding with rules

Ability to change the channel used when replying or forwarding with rules. This useful when a conversation moves around multiple inboxes with different channels. This applies to the CSAT rule template too.
over 4 years ago in Auto-reply / Rule actions 2 Backlog

Log attachment in dropbox/drive/etc as a rule action

Add a 3rd party integration action "Log attachment in 3rd party system"
over 4 years ago in 3rd party 0 Backlog