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Teammate availability per inbox/channel

Ability to make teammates available for rule assignment only for specific inboxes or channels.
about 3 years ago in Teammate availability 0 Backlog

Email was read rule trigger

Give Front rules the ability to interact with the read receipt setting so that we can create automations around this product behavior
about 3 years ago in Rule trigger 0 Backlog

Improvements to Shift scheduling

Rather than only supporting recurring weekly shifts, add calendar shifts so that customers can plan holidays, changes in schedule week over week, etc.
about 3 years ago in Teammate availability 0 Backlog