Insights

Showing 76

2 VOTE

Export analytics via URL

It would be a simpler way to share the reports with colleagues rather than a csv file.

almost 4 years ago in Analytics Export Formats 0 Backlog

17 VOTE

Add internal discussions to Analytics

No description provided

almost 4 years ago in Metrics by type 0 Backlog

5 VOTE

Ability to choose date aggregation in graphs & previous period in Analytics

No description provided

almost 4 years ago in Analytics - Widgets - timeline 0 Backlog

3 VOTE

Make all new individual inboxes visible to analytics by default

No description provided

almost 4 years ago in Analytics - Permissions 0 Backlog

5 VOTE

Consider business hours in tag duration

Other time-based metrics consider business hours (response time, reaction time, resolution time), but tag duration does not. When tag duration is used to measure business processes, it is helpful to ignore periods where people are not working ...

almost 4 years ago in Business Hours and time measure 0 Backlog

3 VOTE

More options for frequency when scheduling Analytics reports

No description provided

almost 4 years ago in Scheduled report - customisation 0 Backlog

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