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"send later and snooze" option when replying to an email

No description provided
over 2 years ago in Triage - get to inbox 0 1 Backlog

Continue chat conversation across different channels for end user

Sometimes although a conversation may start on live chat, we may want to continue it on another channel like email, SMS, or WhatsApp. Currently there's no easy way to transition a chat conversation to another channel type.
over 2 years ago in Live Chat 0 Backlog

Customize color of widget launcher separately from widget

No description provided
over 2 years ago in Live Chat 0 Backlog

Single-use scheduling link

Ability to have canned, easily accessible scheduling links that have preset conditions/settings, but can only be scheduled once.
over 2 years ago in Scheduling Links 0 Backlog

Keyboard shortcut: strikethrough

No description provided
over 2 years ago in Composer / Keyboard shortcuts 0 Backlog

Keyboard shortcut: open and close extended window (double-clicking on an email)

No description provided
almost 3 years ago in Core Product Experience / Keyboard shortcuts 0 Backlog

Instagram channel - support "liking" a comment

No description provided
about 3 years ago in Partner Integrations 0 Backlog

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
over 3 years ago in Live Chat 0 Backlog

Support more than 4 recipients for seen receipts

No description provided
over 3 years ago in Other (Systems) 0 Backlog

Keyboard shortcut to go to most recent / oldest email in a conversation

No description provided
over 3 years ago in Desktop 0 Backlog