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Montserrat font

No description provided
over 3 years ago in Desktop 0 Backlog

Thumbnail preview of attachments on mobile

No description provided
over 3 years ago in Mobile 0 Backlog

SFDC Integration - Support Platform only licenses

Support Platform only licenses in the Salesforce sidebar plugin
over 3 years ago in Existing integrations 0 Backlog

Drag and drop attachment from S/MIME message

No description provided
almost 4 years ago in Composer 0 Backlog

Export analytics via URL

It would be a simpler way to share the reports with colleagues rather than a csv file.
almost 4 years ago in Analytics Export Formats 0 Backlog

Smart compose: warning if missing To: field

No description provided
almost 4 years ago in Composer 0 Backlog

Leave a "tombstone" for deleted messages + comments

No description provided
about 4 years ago in Composer 0 Backlog

Schedule emails for the Live Dashboard

Be able to keep track of open / waiting etc. conversations on a regular basis
3 days ago in Insights 0 Backlog

Update metric calculation for "new" and "closed workload"

Currently, the scope of the report is not taken into account when calculating the metrics, leading to multiple counts. Ex: conversation is moved from inbox A to B. It will increment the new workload by one (for B) and the closed workload by one (f...
3 days ago in Insights 0 Backlog

Remove "unresolved conversations" from Analytics

The metric is confusing and does not fulfil the user's expectations. It is particularly wrong in the time breakdowns (heat map, time chart)
3 days ago in Insights 0 Backlog