All ideas

Showing 1682

Ability to set up multiple zoom accounts for one user in Front

Allow a user to switch between two different zoom accounts when creating calendar events in Front

over 1 year ago in Calendar - other 0 Backlog

Click calendar notification/reminder and see invite details

When a calendar notification pops up (e.g. 15/0 minute warning), clicking on the alert does not open the calendar item. It just seems to open Front at the inbox. Could it take us directly to that event?

over 1 year ago in Event notifications 0 Backlog

4 VOTE

Allow admin to edit teammate login email

Today there is no simple way for a teammate's login email to be updated from within the company settings. Editing the email could potentially trigger a notification to the user. There may be some cases where editing the login email is not permitte...

over 1 year ago in Login and SSO settings 1 Backlog

31 VOTE

Customer portal for ticketing system

We are aware that we have conversation codes. But it would be nice and organized to have an internal ticketing system that queues the incoming emails and provides a ticket number to the customers and a portal our customers could access to track pr...

over 1 year ago in Knowledge Base 0 Planned

1 VOTE

Email in new tab

Open an email in another tab instead of opening a new window

over 1 year ago in Client Platform 0 Backlog

3 VOTE

Improve the visibility of the names of Analytics views when multiple are pinned

No description provided

over 1 year ago in Insights 0 Backlog

6 VOTE

[context] AI summarize available in discussions

This would be incredibly beneficial to summarize the content of a discussion. I work within a multi-lingual team so it would also be great to summarize and translate a conversation as the current "Summarize with AI" does with email threads

over 1 year ago in AI / AI summary 0 Backlog

2 VOTE

More meaningful API rules endpoint results

When calling the fetch rule API endpoint, you are returned with minimal information (name and actions). It would be more ideal if there was reusable information fields such as which inbox is being impacted (inbox ID) and which tags are being appli...

over 1 year ago in Workflows 0 Backlog

2 VOTE

Keyboard shortcut: send later

No description provided

over 1 year ago in Keyboard shortcuts / Snooze 3 Backlog

4 VOTE

Ability to filter or not display personal / shared tags in tags dropdown

For example, don't show personal (private) tags when working in a shared inbox

over 1 year ago in Tags 0 Backlog

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