ADD A NEW IDEA
-
Activation2
-
Admin Experience148
-
AI185
-
AI angel (QA before sending)4
-
AI answer10
-
AI compose14
-
AI data extraction2
-
AI extensibility3
-
AI insights2
-
AI knowledge3
-
AI language5
-
AI message translation1
-
AI runbooks1
-
AI settings2
-
AI similar conversations8
-
AI suggested replies (auto draft)13
-
AI summary11
-
AI Synopsis0
-
AI tagging19
-
AI tracking2
-
-
Backoffice2
-
Client Platform99
-
Contacts83
-
Core Product Experience669
-
Developer Platform372
-
Insights85
-
Analytics areas1
-
Analytics Exporting Data6
-
Analytics Functionality18
-
CSAT21
-
Direct connectors0
-
Insights - Other0
-
Insights - Systems1
-
Live dashboard2
-
Metrics14
-
Breakdowns and totals3
-
Business Hours and time measure2
-
Metrics - misc improvements1
-
Metrics by type4
-
-
-
Knowledge Base85
-
Live Chat115
-
Search28
-
Systems74
-
Workflows125
-
Advanced rule conditions and actions15
-
Company rules1
-
Links based rules0
-
Load balancing3
-
Macros5
-
Other (workflows)9
-
Outbound/Sequences8
-
Rule actions11
-
Rule conditions4
-
Rule library2
-
Rule management4
-
Rule trigger4
-
Scalability/Engineering0
-
SLA1
-
Smart rules5
-
Teammate availability11
-
Views6
-
Desktop
Status:
Will not do
- FILTER BY STATUS Clear
- Backlog
- Planned
- Will not do
- Already available
- Launched (hidden by default)
Showing 13
1
VOTE
Option to open Contacts, Analytics, Rules in New Window
Right click on the Contacts, Analytics, and Rules should provide option to open in a new window. While working on a new rule or adding a contact, use may need to reference recent conversations/messages (e.g., subject line and domain name). It is d...
