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Core Product Experience

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Assign Dates to Messages / Turn Messages into Calendar Events

It would be incredible to "assign dates" to messages that come into Front. Similar to "snooze to this time", it would be better/best if there was a "due at this time" functionality. AND, if it could easily integrate with the calendar. Similar and ...
almost 2 years ago in Calendar View / Triage - get to inbox 0 0 Backlog

To be able to bookmark where you are in a shared mailbox

If you are scrolling through messages in a shared mailbox, and you get a notification into your personal inbox of a message, when you then click on your personal inbox to read the email and then afterwards go back to the shared mailbox, you lose y...
almost 2 years ago in Navigate - find your work 0 Backlog

Create an appointment from an email

Be able to create an appointment from an email and info from the email is automatically populated in the email. It could also add the person who sent the email as a guest or guest suggestion.
almost 2 years ago in Cal/scheduling efficiency 0 Backlog

Access runbooks, SOPs, checklists in the conversation

Often times, our staff needs to reference checklists and SOPs that guide them on how to resolve a customer request or to perform an assigned task that came into a shared inbox. Often times our teams have to go to an outside system to find the SOPs...
11 months ago in AI / AI runbooks / Collaborate - work together seamlessly / Linked conversations 0 Backlog

Keyboard shortcut: unsubscribe from mailing list

No description provided
over 3 years ago in Keyboard shortcuts / Triage - get to inbox 0 1 Backlog

Ability to remove shared drafts from my view

No description provided
almost 3 years ago in Shared drafts 1 Backlog

Option to include attachments in replies to message with attachment

No description provided
almost 4 years ago in Attachments 0 Backlog

Add variables for scheduling links in signatures

We have a hacky workaround for this using Teammate custom fields, but we'd love to be able to include a user's scheduling link in a signature via a variable (perhaps this also requires a way for a user to specify a default scheduling link?)
almost 2 years ago in Scheduling Links / Signatures 0 Backlog

Side bar Organization

It would be nice to be able to be able to customize having shared inboxes on top and assigned conversations below.
almost 2 years ago in Core Product Experience / P1 navigation - left pane 0 Backlog

Make P2 time format a personal preference

In P2, teammates can toggle the time format between time of last activity and time since last activity. Toggling is done by simply clicking on the time. Since it is easy to mis-click on the time, the format can easily change. If we move this setti...
almost 2 years ago in Settings 0 Backlog