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Core Product Experience

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Delegate all inboxes but not private discussions

At the moment you cannot delegate all inboxes of a member of staff without showing all their private discussions. But if you turn off delegation and select their inbox, you can then no longer see assigned emails etc.
almost 2 years ago in Delegated inboxes 0 Backlog

Change order of team workspaces

Ability for users to reorder Team workspaces in their sidebar
about 4 years ago in P1 navigation - left pane 1 Backlog

Auto Redact Credit Card Information

Customers sometimes send in their complete credit card number, putting themselves and our company at risk for fraud. I have worked with other platforms that auto redact this information prior to the email getting into the inbox.
about 1 year ago in Core Product Experience 0 Backlog

Ability to save the view - Expand or Collapse within a conversation

Currently the view of email that comes into a conversation defaults to Expand All, and for each conversation users has to go and collapse all, to see each email entry in that conversation. Could there be a feature enabled that allows each user to ...
over 1 year ago in Core Product Experience 0 Backlog

Keyboard shortcut: highlighting words

Just convenient.
over 1 year ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Keyboard shortcut: merge conversations

No description provided
over 1 year ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Support for Embedded, tab-enabled Tables/Forms in Templates

Why Tables/Forms? Forms provide a more efficient method of entering structured data. Forms also reduce errors and encourage data consistency. Desirable Tables/Forms Features Inserting a Table, using the same style of 'Insert Table" interface found...
over 1 year ago in Message templates 0 Backlog

No default selection of send channel when creating draft

No description provided
over 1 year ago in Composer 0 Backlog

Undo/redo buttons in the composer

No description provided
over 2 years ago in Composer 0 Backlog

Option to occasionally send immediately (speed up undo send delay)

Occasionally, I would like to speed up the delay. For example, when I'm actively on a call with someone and need to email them quickly.
about 3 years ago in Composer 0 Backlog