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Core Product Experience

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Select multiple parts of an email

Possibility to mark out multiple parts of message by holding down CTRL
about 2 years ago in Composer 4 Backlog

[action] AI compose to show the before and after

I wish AI compose to be easier to use. Problem 1: It requires to many clicks, it's not automated enough ideas: inline suggestion; autocomplete; floating bar ... Problem 2: hard to know the changes when using a compose text transformation ideas: Se...
9 months ago in AI / AI compose / Core Product Experience 0 Backlog

Set signature to message template

Tie a signature to a particular message template
about 2 years ago in Message templates / Signatures 0 Backlog

Ability to set "Session Idle Timeout" at Team and Individual User level

Currently the "Session idle timeout" function can only be applied at a company level; we have different employees with different roles and different times they should/shouldn't be getting assigned emails (i.e. some all the time, some should stop b...
over 2 years ago in Core Product Experience / Other (CPX) 1 Backlog

Setting to automatically "Expand All" messages

A setting that will automatically Expand All or Alert the reader so our team can see previous messages in a conversation.
over 2 years ago in Core Product Experience 0 Backlog

Nesting / Grouping Views

As a user with lots of views, I would like to be able to nest/group views together and collapse groupings, so that my views are more manageable and easier to navigate.
almost 2 years ago in Core Product Experience 0 Backlog

Remove Inbox limit for personal/shared Views (50 inboxes)

We connect Front to a bunch of Slack channels, an individual channel for every big client. There is a separate inbox for each channel, so far so good. Now, we use "Unassigned" view to see tickets that have "Unassigned" tag, as well as other view t...
over 1 year ago in P1 navigation - left pane 0 Backlog

Single day view in full calendar

Ability to toggle to a single day view in the full Front Calendar view
over 2 years ago in Calendar View 0 Backlog

Saved Search / view

The ability to save searches so you don't have to type them out each time.
almost 2 years ago in Core Product Experience / Search 1 Backlog

Tag a message instead of entire conversation

Be able to tag an e-mail and not necessarily an entire conversation
almost 2 years ago in Core Product Experience 5 Backlog