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Core Product Experience

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Print Conversation function prints/coverts to PDF in full resolution as opposed to a "preview" of included attachments.

Currently only when using the Print Conversation feature (Conversation 3 dot menu > Print) , it also includes the attachments inside the print/convert to PDF. Unfortunately, depending on the document, these "previews" of the attachment are down...
11 months ago in Attachments / Printing 0 Backlog

Don't remove Snooze on Out of Office Replies

Is there a possibility for Front to recognize when an email reply is from an Out of Office reply and not cancel the Front Snooze setting?
12 months ago in Snooze 0 Backlog

Add feature to see members of a distribution list

Please add the ability to see members of a distribution group. I understand that distribution groups are fundamentally opposite to how Front works, but only a small portion of our compant uses Front, so we still use distribution groups. Consequent...
12 months ago in Accessing / Organizing Data / Triage - get to inbox 0 0 Backlog

Option to disable auto bullets on "*" or "-" in iOS Mobile App (like on deskstop)

I some cases I paste items which start with "*" or "-" and FrontApp auto formats them to bullets. I want to be able to disable this as I can on the desktop.

Hide inbox from the Move to dropdown

Our instance is growing, and we have more and more inboxes. Some of these inboxes should never have anything moved into them. Other inboxes would be great to limit only to users who have access to the inbox. Would be great if we could provision pe...
12 months ago in Collaborate - work together seamlessly 0 Backlog

Dynamic sizing for Front Chat composer

When responding to Front Chat messages, the draft window at the bottom of the screen doesn't get bigger to show the whole message, so you have to scroll on the side to read it all, other interactions i.e. emails, the window will get bigger until i...
12 months ago in Composer / Front Chat 0 Backlog

Remove Inbox limit for personal/shared Views (50 inboxes)

We connect Front to a bunch of Slack channels, an individual channel for every big client. There is a separate inbox for each channel, so far so good. Now, we use "Unassigned" view to see tickets that have "Unassigned" tag, as well as other view t...
12 months ago in P1 navigation - left pane 0 Backlog

Rearrange attachments in an email draft

When attaching multiple files to an email draft, it might be helpful to be able to rearrange the files in an order which makes sense. For example, you might upload 10 files that are a mix of excel files, PDF files, and jpg files. With this feature...
12 months ago in Attachments 0 Backlog

Provide access to Zoom meeting settings in Front

As a Zoom meeting user, I need to be able to set audio and camera defaults and assign cohosts when I create a meeting in order to efficiently create a meeting. Currently, I have to create the meeting in Front and then go into the Zoom app to adjus...
12 months ago in Schedule - manage your calendar 0 Backlog

toggle to hide/show message reminder in inbox

i often use the snooze function. it would be nice to be able to quickly filter and see only new message and hide reminder. i know i can them by the red dot and blue dot, but this way i could just do a quick work on new email then get back with the...
12 months ago in Triage - get to inbox 0 0 Backlog