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Showing 106
12
VOTE
Improved analytics for Front Chat
No description provided
about 2 years ago
in
Live Chat
0
Backlog
16
VOTE
Customize timing when Front Chat transcript is sent to chat visitors
Introduce setting to change time a chat transcript is sent to visitors with no reply from 5 minutes to another timeframe.
about 2 years ago
in
Live Chat
0
Backlog
7
VOTE
Add a chat widget landing page to the chat widget
Add a chat widget landing page when visitor opens widget that offers different resources such as ability to start a chat conversation, view previous chat conversations, view Help Center articles, submit a CSAT rating, and more.
over 2 years ago
in
Live Chat
0
Backlog
2
VOTE
Customize color of widget launcher separately from widget
No description provided
over 2 years ago
in
Live Chat
0
Backlog
4
VOTE
Link to standalone front chat window so customers don't need to embed on a website
Ability to trigger chat widget opening with a hyperlink (e.g., <a href> link) to make it easier to give customers direct access to chat.
over 2 years ago
in
Live Chat
2
Backlog
9
VOTE
Dynamic Front Chat welcome messages
Ability to configure different Welcome Messages for Front Chat across your website depending on URL
over 2 years ago
in
Live Chat
0
Backlog
5
VOTE
ADA Compliance for Front Chat
No description provided
over 2 years ago
in
Live Chat
0
Backlog
2
VOTE
Track user's web client information (OS, device) when they write in via Front Chat
No description provided
about 3 years ago
in
Live Chat
0
Backlog
12
VOTE
Add mobile SDK for Front Chat
No description provided
about 3 years ago
in
Live Chat
0
Backlog
31
VOTE
Improved notifications when new Front Chat messages are received
Improvements to further differentiate Front Chat notifications from notifications for other channels like email
about 3 years ago
in
Live Chat
0
Already available
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