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Improved analytics for Front Chat

No description provided
about 2 years ago in Live Chat 0 Backlog

Customize timing when Front Chat transcript is sent to chat visitors

Introduce setting to change time a chat transcript is sent to visitors with no reply from 5 minutes to another timeframe.
about 2 years ago in Live Chat 0 Backlog

Add a chat widget landing page to the chat widget

Add a chat widget landing page when visitor opens widget that offers different resources such as ability to start a chat conversation, view previous chat conversations, view Help Center articles, submit a CSAT rating, and more.
over 2 years ago in Live Chat 0 Backlog

Customize color of widget launcher separately from widget

No description provided
over 2 years ago in Live Chat 0 Backlog

Link to standalone front chat window so customers don't need to embed on a website

Ability to trigger chat widget opening with a hyperlink (e.g., <a href> link) to make it easier to give customers direct access to chat.
over 2 years ago in Live Chat 2 Backlog

Dynamic Front Chat welcome messages

Ability to configure different Welcome Messages for Front Chat across your website depending on URL
over 2 years ago in Live Chat 0 Backlog

ADA Compliance for Front Chat

No description provided
over 2 years ago in Live Chat 0 Backlog

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
about 3 years ago in Live Chat 0 Backlog

Add mobile SDK for Front Chat

No description provided
about 3 years ago in Live Chat 0 Backlog

Improved notifications when new Front Chat messages are received

Improvements to further differentiate Front Chat notifications from notifications for other channels like email
about 3 years ago in Live Chat 0 Already available