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CSAT: additional survey scales

Support different scales for Customer Satisfaction (1-10, 3-point smiley faces, etc).
almost 5 years ago in CSAT Backlog

Private comments / notes to self on conversations

Also: notes without a conversation
about 3 years ago in Comments / @ mentions Backlog

Admin can enforce 2FA for all teammates

Use case 1 (general): To improve security, an admin can force users to set up 2FA the next time they log in, and block them from accessing Front until it has been completed. The admin would need to set up their own 2FA first as a prerequisite. Use...
over 4 years ago in Login and SSO settings Backlog

Ability to use teammate groups or contact lists when inviting participants to a calendar event

No description provided
about 5 years ago in Attendee management / Create New Event Backlog

[context] Connect an External Knowledge Base to Front to suggest replies by email

Copilot supports external knowledge sources as public URLs as a source for suggested replies. The request is to support more type of external sources like:* logged in KB* Files
over 1 year ago in AI / AI suggested replies (auto draft) Already available

Tags and message templates - bulk import via CSV

Import tags and message templates via CSV
almost 3 years ago in Core Product Experience / Tags Backlog

Google Chat integration

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
almost 3 years ago in New integration requests / Plugins Backlog

Sort conversations list by sender

Ability to sort the conversations list by sender or "from" address. This is something that is able to be done today in Outlook, and can be key to certain users' workflows.
about 3 years ago in P2 display - conversation list Backlog

LinkedIn messages channel

No description provided
almost 4 years ago in New integration requests Backlog

Ability to add / install custom fonts

Please add the ability to add / install custom fonts in order to support corporate branding, specific design/format needs, and more.
about 3 years ago in Core Product Experience Backlog