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Partner Integrations

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Instagram channel — add link to DM / post / story in message

No description provided
almost 2 years ago in Existing integrations 1 Backlog

Historical import for Instagram DMs

The Instagram DM integration would be much more useful if it would import old conversations. This would be useful especially when onboarding onto Front, as the previous context for a conversation is often important to understanding the customer's ...
4 months ago in Existing integrations 0 Backlog

Todoist Integration - Day Month Year Date Formatting Option

Currently the formatting for dates is Month Day Year and is North America/US centric. An enhancement would be to provide other formatting options like Day Month Year for other Regions more native formatting.
8 months ago in Existing integrations 0 Backlog

OneDrive Integration

No description provided
almost 3 years ago in New integration requests 0 Backlog

Support syncing non-email messages to Hubspot and Salesforce with "send to" rules

Bcc's and rule actions can already be used to log emails to Hubspot and Salesforce, but not other kinds of messages (e.g. SMS messages).
about 1 year ago in Existing integrations 0 Backlog

Enable Conversation Splitting for Custom Channels

My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...
about 1 year ago in Existing integrations 0 Backlog

Allow Slack channels to be named during channel setup

This is about an update you made to the Front integration, and more precisely, about the Slack integration to Front. We are spending so much time and steps now. It's very inconvenient as we use the integration a lot for our clients' channel. Befor...
8 months ago in Admin Experience / Existing integrations 2 Backlog

Salesforce Plugin Enhancement - B2C Support

For objects like tasks, opportunities, and cases - prioritize loading ones associated to the contact before the broader account
4 months ago in Existing integrations 0 Backlog

Google Photos Integration

Attach Photos from Google Photos
about 1 year ago in New integration requests 0 Backlog

LogMeIn integration

https://www.logmein.com/
about 1 year ago in New integration requests 0 Backlog