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Salesforce Plugin: Support "Log as email"

Right now the native Salesforce sidebar plugin supports a "Create Task" feature. It would be helpful to also include a "Log Message as Email" feature to allow my team to log specific messages to Salesforce as Emails via the plugin (rather than as ...
5 months ago in Existing integrations 0 Backlog

Don't count throttled API calls against API rate limit

It seems to me like counting throttled API calls against our API call limit is punitive and the root cause for these snowballing outages. This is compounded by the fact that we are relying on Zapier for these api calls and can't finely control the...
10 months ago in Core API 0 Backlog

Custom HTTP authorization headers for servers

We’re trying to create Dynamic Objects in Front using information from Okta and to use their API, the HTTP Authorization header needs a custom prefix (SSWS) https://developer.okta.com/docs/reference/api/users/#get-user-with-login. Can we please ge...
10 months ago in Developer Platform 0 Backlog

Save files to Google Drive

No description provided
over 3 years ago in Existing integrations 1 Backlog

Add "source inbox" to the event payloads for Move events

As a developer I sometimes need to see the source inbox of a move (i.e. see which inbox a conversation was moved from in addition to the inbox it was moved to.
5 months ago in Analytics API - exports / Analytics exports content - fields / Core API 0 Backlog

KnowBe4 integration

No description provided
about 3 years ago in New integration requests 2 Backlog

Core API: Delete Channel endpoint

As a developer, I would like the ability to delete channels via the API. Specifically custom channels which were created via the API - https://dev.frontapp.com/reference/create-a-channel The inability to do this has lead to hitting channel limits ...
8 months ago in Core API 0 Will not do

Expose phishing information through the API

Allow users to see whether a conversation has been marked as phishing when fetching it via the API
over 1 year ago in Core API 0 Backlog

Expose Conversation Custom Fields to Plugin SDK

Right now if we need to access custom fields on a Conversation via the Plugin SDK, we need to issue a server-side API request to GET /conversations/:id. It would be helpful to expose conversation custom fields to the Plugin SDK in the same way as ...
6 months ago in SDK 1 Backlog

Support Email Detection for Dynamic Objects

Allow Dynamic Objects to capture email address - from recipient, body, or comment - and use it as a variable when hitting API endpoints.
about 1 year ago in Developer Platform 0 Backlog