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8x8 integration

Front integration with VOIP provider 8x8.
over 1 year ago in New integration requests 0 Backlog

PipeDrive CRM sync

Integrate PipeDrive with Front
about 2 years ago in Developer Platform 0 Backlog

Instagram channel — add link to DM / post / story in message

No description provided
over 2 years ago in Existing integrations 1 Backlog

Segment.io integration

https://frontjira.atlassian.net/browse/PB-1183
over 3 years ago in New integration requests 0 Backlog

[API] AI Summary of a conversation is available via the API

Ability to pull AI Summaries of a conversation via the API. Useful to leverage AI summarize feature
7 months ago in AI / AI summary / Core API 1 Backlog

Dynamic Objects - Send custom headers

I'm building a Dynamic Object to fetch data from an API. The API returns XML data by default, but will return JSON when the API request contains an Accept: application/json header. Can you introduce the ability for me to send custom request header...
11 months ago in Dynamic objects 0 Backlog

Enable Conversation Splitting for Custom Channels

My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...
over 1 year ago in Existing integrations 0 Backlog

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work
over 1 year ago in Existing integrations 0 Backlog

Telegram - mobile number integration

Being able to use a mobile number that's linked to an existing Telegram account would be a more seamless connection experience for Front users. From the customers' perspective, this would also be an ideal solution since they would not have to chan...
8 months ago in Existing integrations 0 Backlog

Highway Custom Plug In

Clients want to flag certain emails in Highway through a plug-in in Front. This is a similar feature in outlook. This is typically a security risk/requirement that logistics customers may have.
8 months ago in New integration requests 0 Backlog