Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 1426

AI Chatbot in Czech language

When our knowledge base and customers are czech speaking, we need the AI to be able to speak back in Czech
about 4 hours ago in AI / Chatbots 0

Collect date fields in chatbots

A customer requested that dates be collectible in chatbots as their business revolves around booking reservations.
1 day ago in Chatbots 0

New custom field type: Link

Add a new custom field type: Link. It is a clickable text with a URL. Customers using dynamic objects asked for it and it can also be used for other objects like contacts and accounts.
6 days ago in Dynamic objects 0

ontimesuite.com calendar integration

Integrating calendar with one time suite
7 days ago in Calendar - other 0 Backlog

Being able to hide specific contact/account details for specific teammates

It would be great to have the ability to restrict contact details access per teammate
7 days ago in Contacts 0 Backlog

Centralized Dashboard to Manage Teammate Availability

Something team leads can use to easily toggle management

Capability to broadcast messages on the bot during downtime

When coverage is sparse or there is a service outage, customers would like to be able to notify customers opening the chat widget.
9 days ago in Chatbots 0

Create Marketing Hub in KB for New Articles

We're looking for a place to surface new articles or most viewed articles such that people who visit really consistently can quickly see the newest content or most relevant content.
9 days ago in Knowledge Base 0

Internal-Front Broadcasting option

Something that pops up when you enter the tool, similar to how Front provides feature updates. We want to use this for company announcements, in lieu of blasting an email to everyone in Front.
13 days ago in Core Product Experience 0 Backlog

Simple pinned-comments request

I'd like to request that the pinned-comment notification icon be moved to the bottom. It's essentially never noticed by anyone where it is currently, so pinned comments are only useful if you remember that something was pinned or think to randomly...
14 days ago in Core Product Experience 0 Backlog