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AI suggested replies (auto draft)

36 VOTE

[channel] AI suggested replies on more channel types (SMS, chat, custom..)

Same as auto-draft with AI for emails, but for chat and SMS or others TBD

almost 2 years ago in AI / AI suggested replies (auto draft) / Live Chat Planned

5 VOTE

[accuracy] Improve suggested reply accuracy (inquiry detection, customer context aware ...)

No description provided

over 1 year ago in AI / AI suggested replies (auto draft) Planned