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Keyboard shortcuts

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Keyboard shortcut: copy conversation ID and link

It really would be nice to be able to copy the conversation link using a shortcut.For faster sharing but also for example: we have a application, you can paste the front url in there, it will extract the conversation ID, call the REST API and do s...
4 months ago in Collaborate - work together seamlessly / Keyboard shortcuts 1 Backlog

Keyboard shortcut: select all (Ctrl+A) in the Spam & Trash folder to mass delete

Today, we are unable to use the select all shortcut in the spam folder, which makes mass deletion of spam messages difficult.
6 months ago in Keyboard shortcuts / Triage - get to inbox 0 1 Backlog

Keyboard shortcut: change color of text when composing

Shortcut to change font color which runs through the colors using the arrow keys
7 months ago in Composer / Keyboard shortcuts 0 Backlog

Keyboard shortcut: collapse conversations

I'd love a keyboard shortcut to collapse conversations. (And/or a button that's not hidden instead of dropdown list.) Also, and I know this is SUPER granular, the ability to specify that it keeps the final email open (instead of collapsing ALL ema...
8 months ago in Collaborate - work together seamlessly / Keyboard shortcuts 0 Backlog

Keyboard shortcut: quote / unquote selected text

Add shortcut for quote selected text
4 months ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Keyboard shortcut: backspace for archiving a conversation

No description provided
6 months ago in Keyboard shortcuts / Triage - get to inbox 0 1 Backlog

Keyboard shortcuts: Change Canned Response Shortcut command+shift+5 to something that isn't the same shortcut for a screen record on Mac.

Your current canned response shortcut is command+shift+5. This is the same exact shortcut as a screen record on Mac computers. I have disabled the screen record shortcut on my Mac for this reason. We often need to screen record for tech purposes.
about 2 months ago in Keyboard shortcuts 0 Backlog

Keyboard shortcut: use keyboard arrows to move from P2 to P3 to scroll down P3

Keyboard users scrolling down P2 using the down arrow would like to move to P3 using the right arrow to then use the down arrow to view whole email if too long to fit to view
4 months ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Toggled or custom shortcuts

CTRL + ENTER to send trips me up all the time, and I have to fumble to hit undo before the half baked email gets sent. I would like the ability to turn off this lone shortcut, or set a custom one that's much harder to trigger by mistake.
6 months ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Custom Hotkeys / Specific Tag Hotkeys

Sorting through emails and adding tags takes multiple clicks, should be able to assign a tag with 1 button. Furthermore, we should be able to edit hotkeys to our preference vs the few standard preset options.
2 months ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog