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Preview automatically collected inputs in macros (for Connectors)

Ability to preview automatically collected information (via rules or AI extraction) before a macro submits data to a third-party system via a connector. This preview step would allow users to correct any inaccurate or unexpected information prior ...
11 days ago in Developer Platform / Dynamic objects / Macros 0 Backlog

Sequence: cc more than one recipient, send from more than one cc

Rather than send each person a separate email, it would be great if we could separate by comma in the csv and have the sequence go to multiple recipients. Also, cc'ing more than one person in the To/From/Cc/Bcc fields.
11 days ago in Outbound/Sequences 0 Backlog

Trigger based on Teammate notification

Please consider adding a trigger for "being notified" (especially triggered by another rule). This would be incredibly powerful for daisy-chaining workflows. e.g., trigger rule when I have been notified by another rule. Use case: when an email is ...
12 days ago in Rule trigger 0 Backlog

Allow for Contact and Contact List Restriction for IdP-Managed Teammate Groups via the API

If a teammate group's membership is managed by an IdP (Entra, Okta, etc.), the teammate group cannot be edited in Front via the API. This behavior prevents Admin from controlling a teammate group's contacts and contact list access. To control the ...
19 days ago in Teammate Groups 0 Backlog

Ability to test all new rules created

We need the possibility to test all rules not only some to make sure it is working as expected.
29 days ago in Workflows 0 Backlog

Staffing goals: set goals at the hour level

Adding FT requirements per hour would provide visibility on how many people you need at different times of the day.
about 1 month ago in Workforce management 0 Backlog

Rule tester: backward compatibility test suite

Be able to create a test suite of conversations and the desired branch that was taken for them in a Front rule. If I had this capability, I could ensure that any new changes to a branch by Autopilot answer rule did not break backward compatibility...
about 1 month ago in Autopilot advanced features / Rule management 0 Backlog

Rule tester: test Autopilot on specific message / version of the conversation

As a Front user setting up a branch by autopilot rule, I want the ability to test the rule on a specific message in the conversation. Otherwise, if I test on the conversation as a whole, the context may be different than what I hope to test. As is...
about 1 month ago in Autopilot advanced features / Rule management 0 Backlog

Voice to text option in messages

It would be great to have the ability to use voice-to-text for messages. This would be a huge gain in efficiency for me, as my job requires responding to messages from drivers as rapidly as possible to minimize delays on their routes.
about 1 month ago in AI / Core Product Experience 0 Backlog

Trash keyboard shortcut and selected text

Currently, the default Trash keyboard shortcut (delete) does not work when text is selected in the body of a received message. The keyboard shortcut should work when the selected text is immutable. This is frustrating when copying a one-time passw...
about 1 month ago in Composer 0 Backlog