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My ideas: CSAT

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CSAT: Customize text in survey page

Ability to customize text in Customer Satisfaction surveys.
over 3 years ago in CSAT - Customisation - general 11 Launched

CSAT feedback built into chat widget

Ability for chat visitors to directly submit CSAT rating in the chat widget (vs. using a CSAT link)
over 2 years ago in CSAT - channels / Live Chat 0 Launched