Outbound/Sequences

Problem When sending emails via Sequences, there's currently no way to track who clicked links or opened the email, and no ability to automatically follow up based on those actions. Request Enable click and open tracking for Sequences, with the ab...

Problem Sequences with dedicated SMTP servers have a 200-recipient limit, which restricts communication with larger contact lists. Request Increase the recipient limit for sequences to support users who need to communicate with larger groups.

Problem Sequence functionality doesn't provide visibility into campaign performance metrics like open rate and bounce rate. Request Add detailed metrics (open rate, bounce rate, and other analytics) to email sequences.

Request Export sequence analytics including open rates and bounce rates to CSV for analysis and reporting.

Problem Sequences require sending individual emails to each recipient and don't support multiple recipients in a single email send. Additionally, To/Cc/Bcc fields don't accept multiple recipients. Request Add support for multiple recipients in seq...

Problem While sequences can send templated emails to many recipients, there's no equivalent bulk SMS feature for notifying multiple clients simultaneously. Request Support sending the same SMS to multiple recipients in separate conversations, simi...

Problem Currently, sequences can only be set up to send today to a fixed set of up to 200 contacts. There's no way to create reusable templates or enroll contacts on different days. Request Allow setting up reusable sequence templates and enrollin...

Problem Creating similar sequences requires starting from scratch each time instead of reusing and customizing existing templates. Request Allow duplication of existing sequences so custom values can be modified without rebuilding the entire seque...

Problem Sequences can only be sent to pre-defined static groups or individual email addresses, limiting flexibility for targeting. Request Allow groups to be defined dynamically based on contact attributes when setting up sequences.

Feature request When selecting a contact group in the sequence recipients editor, all the contact card columns should be added to the sequence recipient table. Current behavior When adding a contact group to the sequence recipient table, only the ...